Unemployment Tax Contact Information

On this page:

Online Services for Businesses & Employers

Unemployment Benefit claimants can find information on Reporting Unemployment Benefits to the IRS this includes information regarding Form 1099G for IRS tax purposes.
Unemployment Tax Registration – Register a new tax account with TWC within 10 days of becoming subject to the Texas Unemployment Compensation Act.
Unemployment Tax Services – Submit quarterly wage reports (up to 1,000 employees), pay unemployment tax, view unemployment tax account information (e.g., account balance, chargeback details, tax rate) and adjust previously filed wage reports.
QuickFile (Wage Reporting Program) – Submit wage reports for any number of employees or from agents and payroll providers representing multiple clients. QuickFile is designed to transfer wage data in the ICESA, MMREF-1, comma-delimited or fixed-length formats.
More information about Unemployment Tax.

General tax questions:
- Unemployment Benefit claimants: find information on Reporting Unemployment Benefits to the IRS, this includes information regarding Form 1099G for IRS tax purposes.
- Businesses & Employers: Email tax@twc.texas.gov.
Employer Required Workplace Posters
Quarterly Report Forms and Tax Document Photocopy:
- Email taxforms@twc.texas.gov
IRS 940 Proof of Credit:
- Email tax940.certreq@twc.texas.gov
Tax Rate Information:
- Email taxexperience.rating@twc.texas.gov
Register for new tax account:
- Online Unemployment Tax Registration
- Email tax.statussection@twc.texas.gov
File Adjustment Reports:
- Online Unemployment Tax Services
- Email tax.adjustments@twc.texas.gov
Voluntary contributions:
- Email taxexperience.rating@twc.texas.gov
QuickFile:
- Email tax.quickfilesupport@twc.texas.gov
Request a penalty abatement in writing:
- Email tax.abatements@twc.texas.gov
- Mail TWC, 101 E 15th St, Austin, TX 78778
Request a refund or check refund status:
- Email tax.refund@twc.texas.gov

Find information about our tax regions, including the counties they serve and contact information below.

When contacting our offices for assistance, please have your TWC Tax account number available.

Deaf, hard-of-hearing or speech impaired customers may contact Relay Texas: 800-735-2989 (TDD) and 711 (Voice).

Location	Phone Number	Regional Email Address
Outside Texas	800-832-9394	tax@twc.texas.gov
Abilene	325-400-3510	tax.grandewest@twc.texas.gov
Amarillo	806-513-2975	tax.grandewest@twc.texas.gov
Austin	512-997-4900	taxcentraltexas@twc.texas.gov
Beaumont	409-600-2110	tax.easttexas@twc.texas.gov
Brownwood	325-200-0900	tax.grandewest@twc.texas.gov
Bryan	979-383-2380	tax.easttexas@twc.texas.gov
Corpus Christi	361-400-2580	tax.southtexas@twc.texas.gov
El Paso	915-600-2970	tax.southtexas@twc.texas.gov
Fort Worth	817-438-2445	tax.dfw@twc.texas.gov
Houston	281-933-3858	tax.houston@twc.texas.gov
Laredo	956-290-8100	tax.southtexas@twc.texas.gov
Longview	903-483-3110	tax.easttexas@twc.texas.gov
Lubbock	806-500-2470	tax.grandewest@twc.texas.gov
McAllen	956-540-5070	tax.southtexas@twc.texas.gov
McKinney	469-422-6740	tax.dfw@twc.texas.gov
Pasadena	832-365-4550	tax.easttexas@twc.texas.gov
San Angelo	325-716-2885	tax.grandewest@twc.texas.gov
San Antonio	210-256-3000	taxcentraltexas@twc.texas.gov
Shenandoah	281-789-6100	tax.houston@twc.texas.gov
Texarkana	430-200-2582	tax.easttexas@twc.texas.gov
Tyler	903-730-6190	tax.easttexas@twc.texas.gov
Victoria	361-400-2580	tax.southtexas@twc.texas.gov
Waco	254-400-2250	taxcentraltexas@twc.texas.gov
Wichita Falls	940-400-2910	tax.grandewest@twc.texas.gov