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TWC has launched a new way for customers to communicate with the agency.
Visit the Request Help portal to find answers to frequently asked questions and get help.

Overview

Notify the Texas Workforce Commission (TWC) promptly when there are changes to your tax account.

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Updating Employer Tax Account Information

If you have an existing TWC account and have a change in your business, such as:

  • Changed address or phone number
  • Need to reopen or close your tax account

Submit your change(s) online, see Unemployment Tax Services.

If your change(s) cannot be completed on UTS, please contact tax.statussection@twc.texas.gov for assistance.

Include the following in your encrypted email.

  • Account number.
  • Employer legal name.
  • Federal ID Number.
  • Owner/Officer updates needed (Name, SSN, Title, Residential address).
  • Business Locations to be added (Trade name, Street address, Kind of Business, Number of employees).
  • Date of the reopen or close.
  • Telephone number.
  • Correct mailing and/or physical address.

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Acquired a Business

If you have acquired a business through either:

  • Takeover of the employees and/or the assets
  • Purchase of an existing business

Include the following in your encrypted email.

  • Account number.
  • Employer legal name.
  • Federal ID Number.
  • Owner/Officer updates needed (Name, SSN, Title, Residential address).
  • Business Locations to be added (Trade name, Street address, Kind of Business, Number of employees).
  • Date of the reopen or close. (Indicate 1st employment date and 1st wages paid date).
  • Telephone number.
  • List the correct mailing and/or physical address update needed.
  • Acquisition date.
  • Successor account number and address (indicate 1st employment date and 1st wages paid date in the state of Texas only).
  • Predecessor account number, address, date the last wages were paid, and last day employees performed services in the state of Texas only).
  • Portion of the business acquired “in percent”.
  • Indicate if the Successor has the same:
    Owner(s), Officer(s), Partner(s), Shareholder(s), Same Parent company, is a Sole Proprietor - Incorporating, or Related to prior the owner by blood/marriage (if yes, list relationship to Predecessor).
  • Indicate if the Predecessor continued to:
    Own/Manage organization and/or assets, Control through lease arrangement, or directs the internal affairs of the business.

If you do not have an existing account and acquired another business, as shown below, you will need to establish a new account online; see  Unemployment Tax Registration.

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Sold Your Business

If you sold your business or your employees now work for someone else, contact tax.statussection@twc.texas.gov.

Include the following on the in your encrypted email.

  • Account number, address, date of last wages paid, and the last day that employees performed services in the State of Texas only).
  • Employer name.
  • Federal ID Number.
  • Owner/Officer updates needed (Name, SSN, Title, Residential address).
  • Business Locations to be added (trade name, street address, kind of business, number of employees).
  • Telephone number.
  • List the correct mailing and/or physical address update needed.
  • Indicate which of the following apply:
  • Business discontinued entirely without successor.
  • Business continued without employment.
  • Business, trade, or organization was acquired by a successor.

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Changed Business Structure

If you have changed your business structure, submit an encrypted email to tax.statussection@twc.texas.gov including the following information.

  • Account number
  • Business employer name.
  • Telephone number.
  • Federal ID Number.
  • Owner/Officer updates (Name, SSN, Title, Residential address).
  • Business Locations to be added (trade name, street address, kind of Business, number of employees).
  • List the correct mailing and physical address update needed.
  • Please indicate the change to your business structure change and submit a copy of the Certificate of Amendment, Certificate of Filing, and/or the filing number for the Texas Secretary of State.

Below are examples of changes to your business structure:

  • Sole proprietor forming a Limited Liability Company (LLC)
  • Partnership forming a corporation
  • Corporation merging into another entity

 

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Tax Account Suspended by TWC

TWC may suspend your account because you have not reported wages for an extended period of time. Every calendar quarter, the Tax department reviews all accounts and suspends those that have not reported wages for the previous eight calendar quarters. A suspension will relieve employers of having to file a “no wages” quarterly report and prevent the possible accrual of late report penalties. We send a letter to employers advising them their account has been suspended and if they do resume employment, they should notify TWC so their account may be reactivated.

If wages resume, you can reopen your account on UTS; see Unemployment Tax Services.

If you are unable to reopen your account on UTS, notify TWC by email at tax.statussection@twc.texas.gov.  Include the following in your email.

  • Account number.
  • Account name.
  • Federal ID Number.
  • Name and Title of person requesting the closure (owner or officer).
  • Date a worker resumed services for the employer in Texas.
  • Date wages resumed in Texas.
  • Telephone Number/Mailing address update if needed.

 

 

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Reopen Tax Account

If wages resume, you can reopen your account on UTS; see Unemployment Tax Services

If you are unable to reopen your account on UTS, notify TWC by encrypted email at tax.statussection@twc.texas.gov.  Include the following in your email.

  • Account number.
  • Employer name.
  • Current mailing and/or physical address.
  • Federal ID Number.
  • Name and Title of person requesting the reopen with any officer updates needed.
  • Date a worker resumed employment with the employer in Texas.
  • Date wages resumed “already paid” in Texas.
  • Telephone Number update if needed

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